The 5Di Discover phase is about putting yourself in the target audience’s shoes so you can design things that will help them. It’s often tricky because stakeholders don’t want you bothering people, but without Discover, the whole 5Di model falls over.
1. Focus Groups
Focus Groups are useful for gathering lots of insights in a short period of time. This Guide will help you run effective focus groups.
2. Interviews
When working with senior stakeholders or a sensitive subject, it may be more appropriate to conduct interviews. This guide will help you plan and deliver one-to- one conversations.
3. Discovery Report
At the end of the 5Di Discover phase, it’s really useful to produce a report summarising the insights. This forms the basis of the Design phase and can help you communicate people’s pain points.
Hindsight hacks
Helpful tips from the Solvd Together team and our friends:
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More about Solvd Together
Website: www.solvdtogether.com
5Di in action: Solvd case studies
Further insights: The Solvd blog